Dec 13, 2024 · They open a chat window, ask a question, and have their answer within seconds. More than just a self-service option, a live chat app helps you handle customer queries, boost …

Apr 22, 2025 · Live chat isn’t just a fancy way to talk to customers but a full-blown toolkit designed to make conversations smarter, faster, and more helpful. To understand how live chat works, …

LiveChat® is the best AI live chat software for business, designed for B2B SaaS companies and ecommerce stores. This powerful customer service software helps you connect with …

As the makers of LiveChat, customer service software for businesses, we wanted to provide the community of our customers and live chat agents with a free typing test.

Integrate with your tech stack Create a powerful customer service hub with 200+ integrations. Manage all the messaging channels, ecommerce tools, and CRM in one live chat application.

This AI powered chat technology analyzes the customer’s message and uses your knowledge base - like help articles and past chat history - to provide accurate, automated responses, …

Jul 23, 2025 · Live chat software is as a crucial tool for enhancing customer service, increasing sales, and improving overall user experience. As companies strive to offer real-time support …

Dec 6, 2024 · Live chat provides a direct and real-time communication channel between customers and support agents, allowing businesses to address inquiries instantly. Pre chat …

May 6, 2025 · Live chat support is a real-time communication service provided by businesses to assist their customers directly through a chat interface, typically on a website or within a …

Aug 29, 2025 · Proactive live chat isn’t just about being there; it’s about showing up at the right time, with the right message, based on the right insight. Understanding customer needs …