Oct 17, 2024 · The app still says there is a service outage. When I try to call and speak to a person it sends me back to the useless automated app. I pay $115 per month for internet and Xfinity won't …

Nov 2, 2024 · I refuse to call only to wait on hold forever or be disconnected. If you start your own thread outlining your problem [leaving out any personal identifying information] you will get help faster as …

Apr 8, 2025 · Hello @user_y59ei4 The main customer service number on your statement will be the specific over the phone support to call for package changes. I'm sorry to hear they did not …

Mar 15, 2025 · i got a phone call today from this number 18002662278 purportedly from Comcast cybersecurity, they informed me that my gateway IP address is being used for illegal online activities, …

May 23, 2025 · I have received a phone call from Comcast Xfinity ( or so she says) telling me I'm missing out on cutting my bill in half. The area code is 206. My cell phone labeled it Potential Spam. …

Oct 31, 2020 · How is Tom Karinshak, Executive Vice President and Chief Customer Experience Officer? Comcast has the worst customer service I have ever experienced. I have spent 30 minutes …

May 31, 2024 · I challenge an Xfinity executive to call the Xfinity number and try and get live help. I am willing to bet get gets nothing. Xfinity has a lot of nerve to charge what they charge and give little in …

Dec 7, 2024 · The 1-800-XFINITY number goes in circles. It said “you can speak to a live agent at any time” then would not transfer me to a live agent. Absolutely abysmal customer service. Xfinity …

Oct 7, 2021 · I need to speak with a live person. I cant get through your automated system.

Nov 19, 2024 · scam or real xfinity call? I got a call in voice mail from a number saying my discount on my XFinity plan was about to expire if I didn't call back at this number: [Edited: "Personal …