Mar 27, 2025 · user_0dyhc0 Hi there! If your remote isn’t working and you’re looking to unpair or reset it, here’s a quick way to do it depending on which Xfinity remote you have (like the XR11, …

Feb 23, 2024 · Hello @SMaldo, Thank you for taking the time to visit our official Xfinity Community Forums support page. I am glad to hear you were able to successfully unpair and …

Jun 13, 2021 · I recommend attempting to unpair the remote entirely and then reattempting to pair. To unpair, please follow the below steps: Press the Setup button on the remote until the …

Jan 20, 2022 · Thanks. Saw those instructions but wasn't sure if that was to just unpair my TV or the actual X1 Box. A link at the bottom of that page had instructions for re-pairing. Thanks!

Apr 25, 2025 · To unpair the remote: Locate the Buttons: Find the A (triangle) and D (diamond) buttons on your Xfinity remote. Press and Hold: Press and hold both buttons simultaneously …

Jun 8, 2024 · If that doesn't help, you might need to unpair your remote. If you’re unable to make a language selection, a pop-up message will direct you to this site here for instructions on …

Oct 13, 2024 · New box and remote and remote won’t pair stick on the language screen and followed the unpair steps 10 times hold a&d and unplugged restarted tech support can’t …

May 8, 2025 · My xfinity remote quit working. I tried the unpair instructions. Totally lost. Help!

Sep 26, 2025 · user_091x0v Welcome to our community forum! Thank you for reaching out so we help with your remote. You can find pairing instructions for your remote here. What is the …

Jan 27, 2025 · Attempting to unpair the remote and re-pair is unsuccessful because the X1 box is frozen. Replacing the remote batteries with new makes no change. After rebooting the X1 box …