Change management practices tailored to specific employee segments must be introduced early if your agentic AI strategy is going to deliver any positive business impact. Many CIOs struggle to develop ...

Headlines frequently appear that purport to highlight the differences among workers of different generations and explain how employers can manage the wants and needs of each generation. But is each ...

MONTREAL, Oct 23 (Reuters) - Air Canada (AC.TO), opens new tab said on Thursday it cut about 400 management positions, representing about 1% of its workforce, after the country's largest airline faced ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

OVERHAULING FEDERAL WORKFORCE TRAINING: Today, President Donald J. Trump signed an Executive Order to modernize American workforce programs to prepare citizens for the high-paying skilled trade jobs ...

Section 1. Delegation of Authority to Make Suitability Determinations and Required Rulemaking. (a) The Director of the Office of Personnel Management (OPM) is delegated the authority to make final ...

Enterprise management software company Workday Inc. today unveiled a workforce management system designed to help companies track, govern and optimize their growing artificial intelligence agent ...

SAN DIEGO--(BUSINESS WIRE)--Eastridge announced today that it is divesting its Workforce Management and Workforce Technology Divisions to Workwell, a global leader in human capital management (HCM) ...

In a rapidly evolving digital landscape, modernizing workforce management systems has become an urgent priority for federal agencies to remain competitive and efficient. During a recent podcast ...

Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...