Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Content moderation has always been a nightmare for Meta. Its new content-moderation policy is a huge change — and it could be an improvement. Mark Zuckerberg's "apology tour" from the past few years ...

Forbes contributors publish independent expert analyses and insights. Co-founder of Lightspark and also the MIT Cryptoeconomics Lab. BATH, UNITED KINGDOM - OCTOBER 29: In this photo illustration the ...

Now, she’s vice president of trust and safety at WebPurify, a content moderation service provider that works with businesses to help ensure the content people post on their sites follows the rules.

Over half of Americans believe tech companies should take action to restrict extremely violent content on their platforms, ...

Periodically, the worlds of advertising and partisan politics collide. An impassioned and often politicized debate has taken center stage around the value of walled garden content moderation. There ...

Today is the deadline for public comments regarding a "public inquiry" by the Federal Trade Commission (FTC) into the "potentially illegal" content moderation practices of social media platforms. As ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Ryan Knutson: So are you aware that there's this trend at the new year where ...

Social media platforms have historically run their content moderation much like a parent running a house full of teenagers: If you live under my roof, you follow my rules. But as social media has ...