Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. If you’ve ever had to analyze a set of documents — such as social media posts, ...

As a company that offers a lot of products or services, wouldn’t it be nice to know exactly which ones your customers are talking about? If you had an idea of what they like and don’t like, you could ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. There are a variety of tools that can help researchers analyze large volumes of ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Imagine you’re reading a book, and you notice that one character is cheerful and upbeat, while the second character is pessimistic and never has anything positive to say. If you wanted to share your ...

A clean script is an incomplete object: it might contain all the lines, but it’s only a fragment of the information an actor needs to give a detailed and accomplished performance. That’s where script ...