As a result of the pandemic, the practice of remote working is now the norm the world over. This has presented a significant challenge for many businesses that have had to shift many important ...

Customer service jobs at virtual call centers are one of the few work-from-home opportunities open to candidates at the entry level. Here’s where you can look for a remote role at a virtual call ...

If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies ...

Remote work has totally changed things, hasn’t it? Working from home—or from wherever you feel like—has gone from being a cool perk to something we are all starting to expect from companies that hire ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

A customer service training manual serves as an invaluable tool for instructing your employees how to best provide top-quality service to your clients or customers. A comprehensive training manual ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Support.com, Inc. (NASDAQ:SPRT), a leader in technical and customer support solutions for businesses and consumers with more than 20 years of experience managing a ...