AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

Looking for the best AI chat app? I have culminated a list of the best AI tools, that I have tested and ranked in this read.

PolyAI helps casinos, banks and medical companies field and answer calls from customers using artificial intelligence and is now valued at over $750 million.

iOS 26 allows iPhones to screen unknown calls using AI. Callers provide reason for calling; responses are transcribed in real time. Users can reply with pre-written or custom messages via AI voice.

LG Uplus is upgrading the core features of its artificial intelligence (AI) call app ‘ixi-O’ to strengthen customer-tailored services. The company is evolving ixi-O from a simple AI call app into a ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...