A U.S. Postal Service supervisor pleaded guilty to federal charges in California after stealing more than $300,000 worth of checks, collectibles and other goods. Joivian Tjuana Hayes, 36, agreed to a ...

New CAP analysis shows many essential airport service workers earn less than $15 per hour. Here’s how policymakers can fix that. Workers shovel snow as it blankets the Hartsfield-Jackson Atlanta ...

A foreign service worker whose pregnant wife allegedly was denied emergency medical transport while stationed abroad has filed an affidavit in federal court against the Trump administration, claiming ...

Some airport service workers are demanding better wages and benefits. Some airport workers at Charlotte International Airport are on strike days before holiday travel ramps up for Thanksgiving due to ...

Josh Hoffman sat before a room of aspiring homeless service workers and talked about why it’s important not to get discouraged. To make his point, the veteran in the field recalled a story of a woman ...

There is a growing and uncomfortable issue that we as a society need to address. It’s something that impacts some of our most important customer service workers, from those working in retail outlets ...

The only wildlife biologist who covered the more than 500,000-acre Pisgah National Forest says he was one of the thousands of U.S. Forest Service workers let go under the Trump administration’s recent ...

If you’ve ever walked up to a cashier or front desk and been met with a silent stare, you’ve been a victim of the “Gen Z gaze.” Talk about the Gen Z gaze has been taking over X, with older generations ...

Service workers at Charlotte Douglas International Airport (CLT) in Charlotte, North Carolina, went on strike Monday morning after an overnight vote in favor of the move, which comes as the ...

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Service workers are some of the hardest-working employees out there. Part of what makes their job so intense is the fact that they have to deal directly with customers almost all of the time. Some ...

Front-line human service workers are the backbone of a compassionate society. Most often employed by nonprofit organizations, they provide critical care and support that help people thrive, maintain ...